E-commerce Solution

Powered by Cityline

Event & venue

Sales, Business Development, Marketing & Operations
  • Building own ticketing system by selecting Cityline module
  • Content Management System (CMS) for business users to configure promotions
  • Real-time seat plan or quota selling
  • Option of e-ticket by home-print or on mobile or physical tickets which can be redeemed at ticket dispensing machine
  • Multi-payment selection
  • Optional admission control service with real-time report
  • Flexible charging model
Finance
  • Flexible charging model
  • Reporting for reconciliation & settlement
  • Reliable ticketing company in Hong Kong
IT
  • Flexible charging model
  • Proven reliable & scalable platforms for different scale of events or entertainment
  • Experienced local support with 3 languages - Cantonese, English & Putonghua

Campaign & enrollment

Sales, Business Development, Marketing & Operations
  • Own branded campaign site with multiple payment options
  • Solid experience for different types of enrollment or admission application e.g. interest class, family event, school admission
  • Enable access to the information & instant enrollments anytime anywhere
  • Eliminate redundant data entry by admin & avoid possible transcription errors when processing paper application forms
  • Improve efficiency by reducing administrative tasks
  • Additional promotional channels
  • Reach out target audience with effective eDM & social media channels
  • Simplify the documentation processes by reducing the use of physical papers & computerized applications facilitate the storage & backup
  • Reduce queuing time
  • Improve resources allocation efficiency to allow increased investments for other purposes
  • Reasonable pricing model either by project or number of enrollment
Finance
  • Improve efficiency & reconciliation process with no cash & cheque handling
  • Pricing model can be by project or service fee
  • Settlement net service charge can be handled by RECON, a Cityline payment gateway
IT
  • Solid experience for different types of enrollment or admission application e.g. interest class, family event, school admission
  • No release is needed for use of Cityline platform
  • Pricing model can be by project or service fee

E-Commerce

Sales, Business Development, Marketing & Operations
  • One-stop solution provider
  • From web/app design, booking engine to online payment
  • Understanding the pain points as a merchant
  • Flexibility to develop e-commerce site, content site or campaign site
  • UI / UX service to better engage customers or members
  • Pre-integration with popular e-commerce platforms
  • Payment service to ticketing system for over 20 years
  • Multi-payment methods at customer convenience
  • Promotions with different partners to increase media exposure & revenue
Finance
  • Single point of integration with existing systems
  • Integration with different payment methods available in the market
  • Trusted company for payment with a minimal service fee
  • Know-Your-Customers (KYC) & settlement to be done by acquirers
IT
  • Minimise procurement effort for difference systems
  • Ensure time to market
  • Minimise the integration & QA effort
  • Security level increased by one service provider only
  • Single contact on service support
  • Strong local support with 3 languages - Cantonese, English & Putonghua

Attraction

Sales, Business Development, Marketing & Operations
  • 12 years + experience in B2C ticketing & 7 years+ experience in B2B channels for online travel agencies (OTA) with famous attraction in Hong Kong
  • Real-time multi-sales channels
  • OTA can select connect by OTA API or B2B portal
  • Flexibility of ticket types, entitlements & combos to target different markets to maximize sales
  • Seamless admission experience with no voucher redemption
  • Multi-payment options for guests all over the world
  • Efficient marketing tools to meet the needs of ever-changing world
  • Content Management System (CMS) for users to configure content & promotions
  • One-stop integration with other systems
  • Strong local support with 3 languages - Cantonese, English & Putonghua
Finance
  • One-stop integration with other systems
  • 12 years + experience in B2C ticketing & 7 years+ experience in B2B channels for online travel agencies (OTA) with famous attraction in Hong Kong
  • Elimination of voucher redemption by live ticket admission to increase the efficiency & accuracy of reconciliation
IT
  • 12 years + experience in B2C ticketing & 7 years+ experience in B2B channels for online travel agencies (OTA) with famous attraction in Hong Kong
  • Content Management System (CMS) for users to configure content & promotions
  • One-stop integration with other systems
  • Strong local support with 3 languages - Cantonese, English & Putonghua

Travel agent

Sales, Business Development, Marketing & Operations
  • Stay connected with different types of attractions
  • Live ticket admission with no investment on the voucher redemption device to be placed at attractions
  • No expiry date of tickets
  • Bundle sale of live admission tickets with other travel products to increase competitiveness
Finance
  • Elimination of voucher redemption by live ticket admission to increase the efficiency & accuracy of reconciliation
IT
  • Option to use B2B portal if no IT team within the organization

Restaurant

Sales, Business Development, Marketing & Operations
  • Self-defined quota for reservation for efficiency
  • Quota selling, marked or non-marked table or seat reservation for specific date & time
  • With or without upfront payment
  • Upsell or pre-book meals or special request at the point of reservation
  • Instant confirmation with booking number with a peace of mind
  • Better manage tables upon arrival
  • Collection of email addresses for opt-in promotion messages through specific channels
  • Not to miss reservation by picking up the phone
  • Digitalized record to improve image, accuracy & efficiency at restaurants
Finance
  • No cash or cheque or bank transfer slip handling for deposit
  • Settlement handling in batch with reconciliation reporting
  • Operation efficiency for upsell or customer service at restaurants
IT
  • Proven track record to implement for large corporates
  • One integration on the core system to the booking system with online payment gateway

Cinema

Sales, Business Development, Marketing & Operations
  • 20 years+ serving cinemas clients
  • Proven successful implementation of world-class cinema system in Hong Kong & China
  • Upselling of consignment items at ticketing POS to trade up basket
  • Kiosk ticketing with multiple payment methods and ticket redemption for guests convenience
  • Own-built web app customer facing channels
  • Integrated with trusted payment gateway
Finance
  • 20 years+ serving cinemas clients
  • Proven successful implementation of world-class cinema system in Hong Kong & China
  • Flexible charging model with One-off with maintenance or SaaS model for monthly fee or per ticket commission
  • Upselling of consignment items at ticketing POS to trade up basket
  • Kiosk ticketing with multiple payment methods and ticket redemption for operation efficiency
  • Single technology party instead of multiple vendors with integration
IT
  • 20 years+ serving cinemas clients
  • Proven successful implementation of world-class cinema system in Hong Kong & China
  • Single technology party instead of multiple vendors with integration
  • Customization or other integration can be done if needed
  • Strong local support with 3 languages - Cantonese, English & Putonghua

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